Privacy Policy

StableCloud Privacy Notice and Data Use Policy

Our Privacy Notice and Data Use Policy exists to provide data subjects (our clients) with details on how we collect and use your personal information, how long we retain your information and what rights you have regarding your personal data.

Who is collecting the data?

Stable Cloud.

What data is being collected?

First Name, Last Name
Company Name (if applicable)
Address, City, State/Region, Country, Postcode
Phone Number
Email Address

What is the legal basis for collecting the data?

To provide web hosting services to the data subject and verify valid billing information.

Will the data be shared with any third parties?

Contact information is shared with the domain registry for domain registration/transfer purposes only in the event the data subject chooses to register/transfer a domain name.

How will the information be used?

All information will be used to verify the data subjects identity for billing purposes in regard to web hosting services and to contact the data subject while they remain in an active status regarding their web hosting services.

How long will the data be stored for?

The data will be stored while the data subject is in an active client status. Data subjects in an inactive status will have their data removed after seven (7) years of inactivity.

What rights does the data subject have?

Data subjects can view and update their personal data from our client area (https://account.stablecloud.co.uk) at any time by clicking Edit Account Details. Data subjects can also contact us via our client area (https://account.stablecloud.co.uk) or email directly at [email protected] at any time to request data removal or request a copy of their client account related data (profile) and we will provide with 24 hours in JSON format.

How can the data subject raise a complaint?

Data subjects can contact us via our client area (https://account.stablecloud.co.uk) or email directly at [email protected] at any time and submit a complaint.

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